Website SOS Group
Award-Winning Irish FM Services Company.
Location: Dublin, Ireland
Job Type: Full-Time
Salary: Competitive Salary
Join the SOS Group Talent Pool
SOS Group Security Services is currently accepting applications for future Concierge Officer opportunities across Dublin. We are seeking professional, customer-focused, and reliable individuals who are passionate about delivering exceptional service and creating a welcoming environment for residents, visitors, and clients.
By applying, you will join our talent pool for upcoming vacancies and will be considered for suitable roles as they become available.
About the Role
As a Concierge Officer, you will be the first point of contact on site, representing both SOS Group and our clients with professionalism, courtesy, and efficiency. You will play a key role in ensuring a positive experience for residents, visitors, and contractors while supporting the smooth day-to-day operation of the site.
Key Responsibilities
- Welcome residents, visitors, guests, and contractors in a professional and friendly manner.
- Act as the primary point of contact for enquiries and assistance.
- Manage visitor access and maintain accurate records.
- Handle telephone, email, and face-to-face enquiries.
- Monitor site activity and report incidents or concerns as required.
- Maintain logs, reports, and records using company systems.
- Liaise with site management, residents, contractors, and emergency services when necessary.
- Ensure reception and common areas are maintained to a high standard.
- Support the smooth day-to-day running of the site.
- Deliver outstanding customer service at all times.
Requirements
- Excellent customer service and interpersonal skills.
- Strong written and verbal communication skills.
- Good written and spoken English.
- Good IT and computer skills, including email and Microsoft Office applications.
- Professional appearance and attitude.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Legal right to work in Ireland.
- Desirable
- Previous experience in a concierge, reception, front-of-house, hospitality, customer service, or security role.
- Experience working in residential or commercial developments.
- Familiarity with visitor management and access control procedures.
What We Offer
- Competitive salary.
- Full training and ongoing support.
- Career development opportunities.
- Professional and supportive working environment.
- Opportunity to join a growing and well-established company.
Additional Information
- These are future opportunities for sites located throughout Dublin.
- Positions may be offered on a full-time basis, depending on operational requirements.
- Flexibility to work a rotating roster, including weekends when required, is desirable.
- Suitable candidates will be contacted as vacancies become available.
We review applications on an ongoing basis and encourage interested candidates to apply early.
SOS Group Security Services is an Equal Opportunities Employer.
