Website SOS Group
Award-Winning Irish FM Services Company.
Concierge – Waterford
Location: Waterford
Hours: Monday to Friday, 8:00 am to 4:00 pm
Employment Type: Full-Time
About SOS Group
SOS Group is one of Ireland’s leading providers of security, cleaning, concierge, and facilities management services. We are committed to delivering exceptional customer service and creating welcoming environments for our clients and visitors.
The Role
We are currently seeking a professional and customer-focused Concierge to join our team in Waterford. This role is ideal for someone who enjoys working with people, takes pride in providing excellent service, and can act as a welcoming first point of contact.
Key Responsibilities
- Welcome visitors, residents, and contractors in a friendly and professional manner
- Manage front desk and reception duties
- Respond to enquiries and provide information as required
- Monitor access to the premises and maintain visitor records
- Handle telephone and email communications
- Report incidents, maintenance issues, or concerns to the appropriate contacts
- Ensure the reception and communal areas are maintained to a high standard
- Support the day-to-day operation of the site
Requirements
- Previous concierge, reception, customer service, or hospitality experience is desirable
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Good administrative and organisational abilities
- Professional appearance and manner
- Ability to work independently and as part of a team
- Good level of English, both written and spoken
What We Offer
- Competitive rate of pay
- Full training and support
- Opportunity to work with a leading facilities management company
- Friendly and professional working environment
Apply Now
If you are a motivated individual with excellent customer service skills and would like to join the SOS Group team, we would love to hear from you.
Apply today by submitting your CV.
SOS Group is an equal opportunities employer and welcomes applications from candidates of all backgrounds.
